WanderPort Networks Inc. is a global provider of bespoke Enterprise Internet Access, IP Telephony, and Managed Services, primarily catering to the hospitality sector, commercial office buildings, and other public venues. Since its founding in 1999, the company has focused on empowering these venues with enterprise-class communication services for their guests, tenants, and internal staff. It functions as a bespoke Internet Service Provider (ISP) with a global footprint, though its listed headquarters locations include New York City and various offices in Africa. The company???s philosophy emphasizes stability and longevity in its solutions, utilizing a selection of established industry partners for its underlying technology.
Core Business and Solutions
The company is in the business of designing, installing, supporting, and managing communication networks with a focus on delivering robust, scalable, and secure connectivity. WanderPort???s solutions are designed to leverage existing infrastructure or implement new converged solutions to maximize value for their clients??? investments. Their advanced networks are built around three key metrics: reliability, speed, and security.
Products and Services Offered
WanderPort Networks Inc. offers a comprehensive suite of products and services, which can be categorized as follows:
1. High Speed Internet Access (HSIA) for Public Venues and Hospitality
This service is a core offering, specifically designed for hotels, multi-dwelling units (MDUs), student dormitories, RV Parks, and ski slopes.
* Design and Installation: The company designs, installs, and supports the entire guest internet network, including wired, wireless, conference room/public space wireless, and outdoor/mesh wireless connections.
* Technology: They utilize state-of-the-art equipment such as the latest 802.11AC MIMO wireless equipment, multi-gigabit switching, and advanced radio frequency (RF) management to ensure maximum speed.
* Security: Advanced customer gateway technology is employed both at the venue and in their Network Operations Center (NOC) to isolate each user, ensuring data security. This gateway hardware also proactively scans the network for malicious activities like viruses, hacking attempts, or excessive network requests.
* Financial Models: The company offers various financial models, including options that provide for ZERO upfront costs and ZERO operational costs to the venue owner or manager.
* BusinessOnly??? Internet Service: This service is a tailored offering for commercial office buildings, designed to cater to the specific needs of businesses, both large and small, for their internet and voice support.
2. IP Telephony and Voice Services
WanderPort provides IP Telephony solutions to enhance the guest and internal staff communication experience.
* Guest and Staff Telephony: This solution is ideal for departments such as reservations, offering features like advanced queue reporting and metrics, call recording, whisper/listen/barge functionality, and integration with third-party Customer Relationship Management (CRM) and other business intelligence systems.
* Voice over WiFi: A modern guest convenience that allows guests to use their guest-room phone as they roam throughout the venue (e.g., by the pool, in the gym, or in a ski lodge).
3. Managed Services and Infrastructure Solutions
The company provides a variety of managed services to ensure network performance and stability.
* Managed IT Services: The goal is to provide reliable IP communications and managed services while abstracting the hotel staff from "help desk" duties.
* Advanced Features: Services include WAN side link aggregation, load balancing, advanced security features, VPN concentrator with IPSec and Built-in Certificate Authority, and comprehensive logging.
* Network Monitoring: The company automatically measures and monitors network performance and the performance of the internet connection to improve the level of service and provide customized technical support.
4. Smart Guest Rooms & Automation
WanderPort leverages its enterprise-class IP networks to provide next-generation room automation services.
* Automation Services: Solutions cover automated lighting, smart security, environmental control, and a personalized experience for repeat guests.
* Partner Technologies: They employ technology from partners like Crestron, Control4, Mechoshade, and Lutron to deliver these smart building solutions.
5. Specialized Mobile Communications: The WanderPod
The WanderPod is a unique, self-contained, and totally mobile communications machine designed for connected mobility in challenging environments.
* Functionality: It blends two-way satellite uplink, Wi-Fi, and Voice over IP (VoIP) telephony.
* Deployment: Built for use in disaster recovery, large-scale events, and on-location film production, it can service hundreds of concurrent users within a massive coverage area.
