Click & Pledge: The Comprehensive Fundraising and Payment Platform for Nonprofits
Click & Pledge is a prominent provider of a cloud-based, all-in-one digital fundraising platform and financial services, primarily dedicated to serving the nonprofit sector. Established in 2000, the company has evolved from a side project helping a local United Way to a global entity that has processed over \$1 billion in charitable contributions for more than 20,000 organizations worldwide. Its core business model centers on offering a comprehensive suite of integrated fundraising technology and secure payment processing services to empower nonprofits to simplify their operations and maximize their impact. The company's headquarters is located in Blacksburg, Virginia, and it operates within the Financial Software industry.
The entity positions itself as a partner that offers transparent pricing with no contracts, no hidden fees, and unlimited access to its complete suite of products for a single, straightforward plan. A key part of its financial offering includes supporting the setup of recurring donations, which helps nonprofits establish a stable source of income. Furthermore, Click & Pledge operates as a regulated financial services company, specializing in processing major debit and credit cards for nonprofits and partnering with providers like ProPay (a TSYS company) as its merchant account provider. The platform is also Level 1 PCI DSS certified, ensuring the highest standard of payment protection for organizations and their donors' private data.
Continue…Products and Services Portfolio
Click & Pledge offers an extensive range of interconnected products and services that cover nearly every aspect of a nonprofit???s fundraising, event, and donor management needs. These offerings are designed to be user-friendly, scalable, and customizable.
Digital Fundraising and Donation Tools
The platform provides a variety of methods for accepting charitable contributions:
* Donation Forms: Customizable, branded online forms that can be created with design templates for quick setup or fully customized to match the nonprofit's brand. These forms support options like anonymous donations, custom questions, and the option for donors to cover the transaction fees.
* Payment Methods: The system accepts a broad range of payment methods, including all major credit cards (Visa, Mastercard, Discover, American Express), as well as modern digital wallets like Apple Pay, Google Pay, Amazon Pay, Venmo, and PayPal.
* Video Fundraising (Pledge TV): A solution that allows a donation button to be added directly to any video posted by the organization.
* Text-to-Give: Provides a unique phone number for mobile giving campaigns, enabling supporters to donate via text message.
* Peer-to-Peer Fundraising: Tools for creating social sites and branded pages with a fundraiser portal to launch unlimited campaigns.
Event and In-Person Fundraising Solutions
The platform includes robust tools for managing both virtual and physical events:
* Event Management: A comprehensive solution for creating event pages, accepting online and manual registrations, and tracking attendees and funds raised. Features include ticketing, attendee management, support for discount codes, early bird pricing, and multiple registration levels.
* In-Person Fundraising (Swiper 1 and Virtual Terminal): Allows organizations to accept donations and process ticket sales at events, such as galas or golf tournaments, using an in-person fundraising solution and a virtual terminal.
* Online Store/Shopping Cart: Functionality to sell tickets, memberships, and products online.
* Zoom Fundraising (Givent®): Offers seamless, real-time fundraising integration for online events hosted on Zoom.
Donor and Data Management
A key differentiation for Click & Pledge is its deep integration capabilities and customer relationship management (CRM) features:
* Salesforce® Integration: The platform features an extensive and highly-regarded integration with Salesforce®, including specific apps like the Click & Pay Suite, Donor Management, and Event Management. This allows for organizing data, managing events, and mass communication, with the recurring gift model being particularly solid within Salesforce.
* AI Fundraising (Intellibooster): An innovative feature that uses artificial intelligence to predict donors' giving potential and generate personalized, suggested donation amounts.
* Donor Outreach Tool: Solutions designed to help nonprofits efficiently and personally connect with their donors, including the ability to send audio or video messages.
* Account Management: Provides features such as custom user permissions, prebuilt and custom reports, real-time analytics, and a Patron Portal for donors to manage their giving.
* Automated Communications: The Click & Pay Suite includes automated communication tools for custom receipts and other correspondence.
Support and Partnership
Click & Pledge offers personalized support at the highest level, including free live support, email support, phone support, webinars, a support forum, and a comprehensive knowledge base directory. Furthermore, the company established the Click & Pledge Foundation, a nonprofit arm dedicated to creating documentary films for small nonprofits to help them tell their stories and generate awareness and funding.
