Mauritius Telecom Ltd.
Mauritius Telecom Ltd. (MT) is the dominant and principal telecommunications and Internet service provider in the Republic of Mauritius, a small republic in the Indian Ocean. Established in July 1992 through the merger of the former Overseas Telecommunications Services Ltd and Mauritius Telecommunication Services Ltd, the company has since grown to become the key driver in the nation's transformation into a digital economy and a pioneering force in shaping the Information and Communication Technology (ICT) sector.
MT operates as an integrated operator, maintaining a leading position across various market segments, including fixed-line, mobile, broadband, and television services. Its growth strategy is centered on innovation and customer satisfaction, with a commitment to providing universal service and universal access across the island.
Continue…Core Business and Infrastructure
The fundamental operation of Mauritius Telecom is the provision of a full spectrum of voice, mobile, Internet, and data communication services to residential, business, and government clients. The company has invested heavily in creating a world-class, resilient, and future-ready telecommunications infrastructure, which has contributed to making Mauritius one of the most connected nations in Africa and globally.
- Fixed and Fibre Connectivity: MT is recognized for achieving 100% island-wide fibre connectivity, which allows all individuals and businesses in Mauritius to benefit from ultra-high-speed broadband internet. This extensive Fiber-to-the-Home/Building (FTTH/B) deployment has positioned Mauritius among the top countries globally for fiber coverage. The company provides fixed-line services using technologies such as Fibre-to-the-Business (FTTB), a gigabit passive optical network (GPON), and ADSL/SHDSL for enterprise solutions.
- Global Connectivity: The company ensures seamless and redundant global connectivity through substantial investment in diverse and independent submarine cable routes. These include the SAFE, LION, LION2-EASSy, EIG, and T3 submarine cables, with the T3 cable linking Mauritius to South Africa, providing immense capacity. This infrastructure, along with strategic points of presence in Europe, Asia, and Africa, facilitates connectivity across these regions.
- Mobile Network: MT???s mobile services are managed through its subsidiary, Cellplus Mobile Communications Ltd. The company operates a robust 4G LTE network that covers the entire island and has been a leader in the introduction of 5G technology in Mauritius, with plans for full island coverage. The mobile services include both Prepay and Post Pay offers.
Products and Services
Mauritius Telecom???s diverse portfolio is largely consolidated under its converged my.t umbrella brand, which encompasses fixed, mobile, broadband, and television services.
For Residential Customers (Homes)
- my.t Home/Convergent Services: This multiplay package offers an integrated experience, bundling ultra-high-speed fibre broadband internet, fixed-line voice telephony, and my.t IPTV (Internet Protocol Television) services. Mauritius was among the first countries in the world to launch IPTV services through MT.
- Mobile Services: Mobile phone plans, including voice, SMS, and data packages, which have previously been branded as Orange Prepay and Post Pay. Innovations have included services like free unlimited access to certain social media platforms for mobile users.
- Mobile Money: The company offers Mobile Money solutions, facilitating financial transactions via mobile devices.
For Business Customers (Enterprises)
- Data and Internet Services: Provision of IP-based services, high-speed dedicated internet access, Virtual Private Networks (VPNs), and various enterprise-grade broadband solutions.
- ICT and Digital Solutions: MT has a significant focus on Information and Communication Technology (ICT) services and solutions, positioning itself as a one-stop solution provider for businesses. This includes:
- Cloud Services: Offering cloud computing and hosting solutions.
- Data Centres: Operating carrier-neutral data centers, such as the Tier IV Data Centre, to provide colocation, hosting, and disaster recovery services.
- Business Continuity Management (BCM): Through its joint venture, ContinuityMauritius, MT offers BCM services to both its own operations and other Mauritian businesses.
- IP Telephony & Unified Communications: Voice over IP (VoIP) and other communication application services.
- Customer Interaction Services: The company, through its subsidiaries like Call Services Ltd., offers Telemarketing and Customer Relationship Management (CRM) services. Teleservices (Mauritius) Ltd. specializes in the production of both printed and on-line directories.
Subsidiary Companies
Mauritius Telecom operates through a structure that includes several key subsidiaries to manage its diversified operations:
* Cellplus Mobile Communications Ltd: Mobile Network Operator.
* Telecom Plus Ltd: Main provider of Internet and value-added services.
* Teleforce Ltd
* Call Services Ltd: Offers Telemarketing and CRM services.
* MT Properties Ltd
* MT International Ventures PCC
* MT Services Ltd
The company???s commitment to an integrated and comprehensive service model ensures it remains the dominant telecommunications entity and a critical component of the national economy and digital infrastructure in Mauritius.
