Core Business and Vision

The fundamental business of Coulomb Technologies / ChargePoint is not merely selling charging stations, but providing a complete, end-to-end cloud-based charging solution that manages hardware, software, and services for commercial, fleet, and residential customers. This infrastructure is designed to be highly scalable, providing charging for all types of EVs across numerous use cases?from single-family homes to massive corporate campuses and high-power highway corridors.

The company's approach centers on its proprietary ChargePoint Network Operating System (NOS), which integrates the physical charging stations (the hardware) with a cloud management platform (the software). This integration allows site hosts to manage pricing, access control, energy consumption, and maintenance proactively, while providing EV drivers with a seamless, connected charging experience via the ChargePoint mobile application. This software-defined strategy is the differentiating factor, allowing ChargePoint to provide flexible utility grid management technology and data analytics essential for the widespread adoption of plug-in vehicles.

Products: Hardware Solutions

ChargePoint offers a wide range of charging hardware, catering to every charging need, from slow overnight charging at home to ultra-fast charging on highways.

Level 2 AC Commercial and Workplace Charging (CT4000/CP4000/CP6000 Families)

The flagship products for commercial properties, fleets, and municipalities are high-power Level 2 (AC) chargers. These chargers typically operate between 6 kW and 19.2 kW and are ideal for locations where vehicles dwell for several hours, such as workplaces, retail parking lots, and apartment complexes.

• CT4000 Family: Known for its iconic design, this networked dual-port station allows two vehicles to charge simultaneously. A key feature is Power Sharing, which allows multiple charging ports to draw from a single electrical circuit, automatically distributing power based on vehicle charging needs and site electrical capacity, thereby minimizing installation costs.
• CP4000/CP6000 Families: These are modular, intelligent commercial charging systems designed for global deployment, supporting both North American and European/international charging standards (e.g., J1772, Type 2 Mennekes). The modular design makes them easier to service and future-proof.

DC Fast Charging (Express Family and Express Plus)

For applications requiring rapid charging, typically along major transportation corridors or for high-utilization fleets, ChargePoint provides DC (Direct Current) Fast Chargers (DCFC).

• Express Chargers: Mid-power DCFC units (e.g., 50 kW to 125 kW) suitable for quick stops or shorter dwell times. They feature built-in AC-to-DC converters to directly charge the vehicle battery.
• Express Plus System: This is a high-power, modular, and scalable charging platform capable of delivering hundreds of kilowatts (up to 400 kW and beyond) to a single vehicle. Its modular design allows site hosts to deploy only what they need now and scale up power capacity over time by adding power modules, ensuring a future-proof investment for next-generation EVs.

Residential Charging (ChargePoint Home Flex)

ChargePoint also serves the residential market with the ChargePoint Home Flex charger.

• Home Flex: A market-leading Level 2 charger that can charge up to nine times faster than a standard wall outlet. Its key feature is its flexible amperage settings, allowing drivers to customize the charging speed from 16 amps to 50 amps to match their home's electrical panel capacity, making it versatile for almost any home installation. It is a fully networked device, connecting to the cloud platform via Wi-Fi for remote start, scheduling, and energy tracking.

Services: Software and Operational Solutions

ChargePoint's success lies in its sophisticated software platform and associated operational services, which provide control, visibility, and optimization to station owners (hosts) and a seamless experience to drivers.

The ChargePoint Network Operating System (NOS)

This cloud-based management platform is the backbone of the company's offering. It provides hosts with:

• Real-time Visibility and Control: Hosts can monitor station status, driver details, power usage, and revenue in real time.
• Pricing and Access Management: Ability to set dynamic pricing based on time of day, driver group, or session length, and manage driver access (e.g., restricting access to employees only).
• Energy Management: Tools like Power Management enable sites to install more charging ports than their electrical service capacity would normally allow by automatically distributing and managing power load across stations, reducing operating costs and preventing costly electrical service upgrades.
• Open Integration: The platform is built on an open API, allowing seamless integration with other business systems, such as building management systems (BMS), distributed energy management systems, and existing fleet management software. It also supports the Open Charge Point Protocol (OCPP), meaning the software can manage third-party charging hardware.

Fleet Charging Solutions

ChargePoint offers specialized solutions for fleet electrification, including depots for buses, delivery vehicles, and corporate cars. These solutions focus on charge planning and orchestration to ensure vehicles are charged optimally (e.g., during off-peak hours for cost savings) and ready for deployment when needed. Hardware like the CPF25 Family is specifically designed for depot and assigned parking applications.

ChargePoint as a Service (CPaaS)

This subscription model bundles hardware, installation, the cloud software platform, and expert services into a single, predictable monthly payment (OpEx model). This allows businesses and municipalities to deploy EV charging infrastructure without major upfront capital expenditure (CapEx) and minimizes the operational burden of managing and maintaining the stations.

ChargePoint Assure?

This service package provides comprehensive maintenance, 24/7 monitoring, and support for stations on the network. ChargePoint Assure guarantees maximum station uptime, crucial for both host satisfaction and driver reliability, by proactively monitoring the health of stations and dispatching certified technicians when necessary. This commitment to uptime is a critical part of the company's value proposition.

Driver Experience (The ChargePoint App)

The core interface for millions of EV drivers is the highly-rated ChargePoint mobile app. It provides:

• Location Services: Drivers can easily find available charging stations on the vast ChargePoint network and its roaming partner networks.
• Seamless Charging: Ability to start, stop, and pay for charging sessions via the app or an RFID card.
• Smart Features: Includes features like Waitlist to virtually queue for a busy station and remote scheduling for home charging. The app aggregates all charging data?both public and home sessions?for easy tracking of energy use and cost.

In summary, Coulomb Technologies Inc., as ChargePoint, transitioned from a hardware manufacturer into a dominant technology and services provider for the EV ecosystem, facilitating the entire lifecycle of EV charging infrastructure deployment and operation globally.