P.I. Works: AI-Driven Automated Network Management for Mobile Operators
P.I. Works is a technology company specializing in providing Artificial Intelligence (AI)-driven and automated network management, planning, and optimization solutions for mobile network operators globally. Founded in 2005, the company has its headquarters in Istanbul, Turkey. Its core mission is to help mobile operators design, optimize, monitor, and automate their complex networks to achieve exceptional subscriber experiences effectively and cost-efficiently. P.I. Works positions itself as a leader in the zero-touch mobile network transformation, enabling the hyper-connected world of tomorrow. The company's solutions have been deployed by over 84 mobile operators across 58 countries worldwide, working with all network technologies, including 2G, 3G, 4G, and 5G.
Continue…Core Business and Focus
The company's primary focus is on empowering mobile operators to deliver superior mobile experiences by making their networks "smarter." It achieves this by automating complex operational and optimization tasks around the clock, which drives operational efficiency, lowers network management costs, and ultimately improves network quality. P.I. Works' solutions are designed to centrally manage modern 5G networks alongside legacy 2G, 3G, and 4G technologies, supporting multi-vendor and multi-technology environments. The use of AI and machine learning algorithms is central to its technology, allowing the platform to process big data from multiple sources???such as OSS, Customer Experience Management (CEM)/CRM, crowdsourced, and geolocation data???to determine the best set of improvement actions. P.I. Works is actively involved in research and investment in automated network management capabilities for 5G use cases and contributes to the development of key mobile network standards.
Products and Services
P.I. Works offers a comprehensive, award-winning product portfolio and field-proven services expertise, all centered around its integrated platforms.
Product Portfolio
uSON (Self-Organizing Networks) Platform: This integrated platform is a core offering for mobile network planning, management, and optimization. uSON automates routine optimization and operational tasks for complex mobile networks using AI algorithms to drive network quality and efficiency across all generations (2G, 3G, 4G, and 5G). The uSON platform consists of a Centralized SON (cSON) that automatically adjusts network configurations based on user traffic and mobility patterns and includes a reporting and data visualization tool for end-to-end monitoring. It helps operators reduce OpEx by eliminating resource-intensive troubleshooting, such as drive testing.
EXA (Automated Mobile Network Management): Described as an integrated and open platform, EXA provides the most comprehensive AI-based automation capabilities beyond the Radio Access Network (RAN). It enables mobile operators to centrally manage and optimize their multi-vendor networks end-to-end, improving customer experience and leading to benefits like up to 30% reduction in OpEx and CapEx through AI-driven automation. EXA utilizes machine learning for proactive network management and supports a "set-and-forget" approach with auto-rollback mechanisms.
VantagePM (360° Network & Business Analytics): This product offers intelligent and vendor-agnostic insights related to network activities. It provides multi-tenant, customizable interactive dashboards and reporting features, enabling operators to make informed decisions and take proactive actions with smart anomaly detection and drill-down functionalities.
Experia (Geolocated Customer Experience Analytics): This solution focuses on providing analytics related to customer experience, correlating customer-centric data with network performance indicators.
Configurex (Automated Parameter Audit & Compliance): Configurex is designed to provide automated auditing and compliance checks for network parameters, ensuring the network configuration adheres to defined standards and policies.
Services
P.I. Works also offers a variety of value-added network services, including:
- Next-Gen Managed Service: A service aimed at revolutionizing network management systems by leveraging the company's product portfolio.
- Consulting and Professional Services: The company provides field-proven services expertise and consulting to support new technology roll-out and optimization initiatives, such as for LTE/5G, and to enhance subscriber experience, particularly during mass events. This includes helping operators with their densification strategy.
The comprehensive nature of P.I. Works' offerings is designed to unlock the full potential of mobile networks, enabling a true digital transformation for their operator customers.
