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ClaranetUpdatedProfile date: 2026-05-20 Claranet: Comprehensive Company Profile and Portfolio
Executive Summary
Claranet is a leading international managed services provider (MSP) specializing in integrated cloud, cybersecurity, network, and collaboration services. Founded in 1996 in London, United Kingdom, by Charles Thibault, the company has evolved from a pioneering internet service provider (ISP) into a major managed services player.
Claranet operates a multinational footprint, with offices and data centers in the United Kingdom, France, Germany, Spain, Portugal, Italy, the Netherlands, and Brazil. The company employs over 3,000 professionals and services thousands of mid-market and enterprise corporate customers across various sectors, including retail, financial services, healthcare, and the public sector.
Continue…The core of Claranet's value proposition is to help organizations modernize, secure, and manage their critical IT infrastructure, allowing them to focus on their core business activities. By integrating cloud technology with robust networking and stringent cybersecurity measures, Claranet provides end-to-end digital transformation capabilities.
Core Business Areas
Claranetâ??s business model is organized around four central technology pillars, designed to deliver high availability, agility, and security to its clients:
- Cloud Services: Supporting organizations in their migration to and management of hybrid, public, and private cloud environments.
- Cybersecurity Services: Operating as a Managed Security Services Provider (MSSP) to protect business-critical data and digital assets.
- Network and Connectivity: Delivering high-performance, resilient, and secure enterprise-grade network solutions.
- Collaboration and Unified Communications: Enhancing modern workplace productivity through cloud-based voice, video, and collaboration suites.
Comprehensive Products and Services Portfolio
1. Cloud Services
Claranet is a major partner to the world's leading hyperscalers, holding elite-level competencies with Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP).
- Public Cloud Management: Claranet design, migrates, optimizes, and manages public cloud deployments. Services include architecture design, cost optimization, automated scaling, and 24/7 proactive monitoring.
- Hybrid & Private Cloud: For businesses requiring dedicated hardware or specific data residency compliance, Claranet provides private cloud hosting from its own secure data centers, integrated seamlessly with public cloud infrastructure.
- DevOps & Cloud-Native Modernization: Consultation and engineering services to implement Continuous Integration/Continuous Deployment (CI/CD) pipelines, containerization (Kubernetes, Docker), and microservices architectures.
- Managed Applications: Technical management and support for enterprise platforms, including SAP, e-commerce engines (like Adobe Commerce/Magento), and critical databases.
2. Cybersecurity Services
Operating under the brand Claranet Cyber Security, the company combines managed security operations with advanced professional services derived from its acquisitions of security specialists like Secura and NotSoSecure.
- Managed Detection and Response (MDR): Continuous, 24/7 threat hunting, monitoring, and incident response run from Claranetâ??s Security Operations Centers (SOCs).
- Penetration Testing & Vulnerability Assessments: Ethical hacking services covering web applications, internal/external networks, cloud configurations, and mobile applications to identify vulnerabilities before they are exploited.
- Cyber Security Training: Globally recognized training modules for developers and security teams (via the NotSoSecure division), often featured at major industry events like Black Hat.
- Governance, Risk, and Compliance (GRC): Advisory services designed to align businesses with cybersecurity standards such as PCI DSS, ISO 27001, and Cyber Essentials.
3. Network and Connectivity
As a network-centric managed service provider, Claranet delivers highly reliable network architectures designed to support cloud-first corporate environments.
- SD-WAN (Software-Defined Wide Area Network): Centralized network management allowing businesses to dynamically route traffic across MPLS, broadband, and mobile networks, optimizing application performance and reducing costs.
- Managed MPLS Networks: Secure, private wide-area networks (WAN) that guarantee quality of service (QoS) for multi-site operations.
- Secure Access Service Edge (SASE): Convergence of WAN capabilities with cloud-native security functions (such as Zero Trust Network Access and Secure Web Gateways) to secure remote workforces.
- Business Broadband and Leased Lines: High-bandwidth, low-latency internet connectivity options including Fiber to the Premises (FTTP) and dedicated Ethernet circuits.
4. Collaboration and Unified Communications
Claranet enables modern digital workplace solutions that enhance communication and productivity across distributed teams.
- Unified Communications as a Service (UCaaS): Cloud-hosted telephony, video conferencing, and messaging systems that replace traditional on-premise PBX systems.
- Microsoft Teams Integration: Transforming Microsoft Teams into a full-featured enterprise voice solution with direct routing and managed calling plans.
- Contact Center as a Service (CCaaS): Cloud-native contact center platforms equipped with intelligent routing, omni-channel support, and customer analytics tools.
Strategic Partnerships and Certifications
Claranetâ??s credibility in the market is reinforced by its extensive partner ecosystem and stringent compliance credentials.
- Hyperscaler Status:
- AWS Premier Consulting Partner (with multiple competencies including Migration, DevOps, and Financial Services)
- Microsoft Gold Partner (Azure Expert MSP status)
- Google Cloud Premier Partner
- Certifications:
- ISO 27001 (Information Security Management)
- ISO 9001 (Quality Management)
- ISO 20000 (IT Service Management)
- PCI DSS Compliant Service Provider
- Industry Recognitions: Claranet has consistently been positioned as a Leader or Visionary in Gartner's Magic Quadrant for Managed Hybrid Cloud Hosting (Europe) during its active years of publication.
Market Positioning and Differentiators
Claranet distinguishes itself from both local boutique providers and large global system integrators through several distinct advantages:
- Local Touch with Global Scale: While Claranet operates on a multinational scale, it maintains local operating units in each country of operation. This ensures customers receive localized support, billing, and regulatory compliance assistance.
- Integrated Portfolio: Unlike standalone cybersecurity or pure-play cloud consulting firms, Claranet can architect a solution where the network, cloud infrastructure, and security posture are designed, deployed, and managed by a single partner.
- End-to-End SLA Ownership: Claranet takes accountability for the entire application delivery pathâ??from the user device, over the network, through the security layer, and into the cloud database.
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