Resolver Inc.
Overview: Risk Intelligence Platform
Resolver Inc. is a Canadian software company, headquartered in Toronto, that specializes in providing a comprehensive, cloud-based risk intelligence platform. Now operating as part of Kroll, a global leader in risk and financial advisory solutions, Resolver's core mission is to help organizations manage all facets of risk by transforming data into actionable insights. The company moves beyond traditional, siloed approaches to risk and security management by offering an integrated platform that connects data and teams across the enterprise.
The fundamental purpose of the Resolver platform is to provide a holistic, real-time view of an organization's risk landscape. It enables businesses to proactively identify potential threats, manage incidents as they occur, ensure compliance with regulations, and make informed, data-driven decisions to protect their people, brand, and assets. The platform serves a wide array of functions, from corporate security and compliance to internal audit and business continuity.
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The Resolver Platform: Core Products and Services
Resolver's offerings are not a collection of separate products but rather a single, integrated platform with various applications designed to address the specific needs of different departments. This structure allows for seamless data sharing and collaboration between teams that traditionally operate independently, such as physical security, cybersecurity, legal, and compliance.
Corporate Security Management
This suite of applications is designed for corporate security teams and Security Operations Centers (SOCs) to manage and respond to physical security threats and incidents effectively.
- Incident Management & Reporting: A centralized system for capturing, tracking, and reporting on all security incidents, from minor events like theft or property damage to major crises. It standardizes the reporting process and ensures all relevant data is collected for analysis.
- Investigations & Case Management: Provides investigators with tools to manage cases from initiation to closure. This includes collecting evidence, managing workflows, tracking tasks, and creating final reports, all while maintaining a clear chain of custody.
- Command Center & Dispatch (PSIM): This application serves as the core of a modern SOC. It integrates various security systems (like access control, video surveillance) into a single interface, allowing operators to get a clear picture of events as they unfold and dispatch security personnel efficiently.
- Threat Protection: Helps organizations proactively identify and assess threats against their employees, executives, and facilities. It allows teams to monitor potential threats, conduct assessments, and implement mitigation plans to prevent incidents before they happen.
- Security Risk Management: A tool for conducting systematic assessments of security risks across all company sites and assets, enabling organizations to prioritize resources and security controls where they are most needed.
Risk & Compliance Management (GRC)
This area of the platform focuses on Governance, Risk, and Compliance (GRC) activities, helping organizations navigate complex regulatory environments and manage strategic risks.
- Enterprise & Operational Risk Management (ERM/ORM): Allows organizations to create a centralized risk register to identify, assess, analyze, and treat risks across the entire enterprise. It supports a consistent methodology for risk management and provides leadership with clear visibility into the top risks facing the business.
- Internal Audit Management: Streamlines the entire audit lifecycle, from planning and fieldwork to reporting and issue tracking. It helps audit teams work more efficiently, improve assurance, and align their efforts with the organization's most significant risks.
- Compliance Management: Helps businesses manage their regulatory obligations by centralizing all relevant laws, regulations, and internal policies. It maps these obligations to internal controls and automates workflows for compliance assessments and reporting.
- Internal Controls (SOX): Provides a dedicated solution for managing internal controls frameworks, particularly for Sarbanes-Oxley (SOX) compliance. It simplifies the process of documenting, testing, and reporting on the effectiveness of controls.
Information Security & Business Continuity
Resolver's platform also addresses the critical areas of IT risk and operational resilience.
- IT & Cyber Risk Management: Extends the principles of ERM to the specific challenges of information security. It helps organizations identify and manage risks related to IT infrastructure, data security, and cyber threats.
- Third-Party Risk Management: Provides a framework for assessing and monitoring the risk posed by vendors, suppliers, and other business partners, ensuring they do not introduce unacceptable security or compliance risks.
- Business Continuity Management (BCM): A solution that helps organizations plan for, and respond to, disruptive events. It facilitates the creation of business impact analyses (BIAs), the development of recovery plans, and the management of crises in real-time to ensure operational resilience.
Target Industries and Clients
Resolver's platform is industry-agnostic and is utilized by a diverse range of medium and large enterprises across numerous sectors, including:
* Banking and Financial Services
* Energy and Utilities
* Healthcare
* Higher Education
* Technology
* Government
* Retail
Clients are typically organizations with complex operational footprints and significant security, risk, and compliance requirements that cannot be effectively managed with spreadsheets or disparate point solutions.
