Graphnet, Inc.
Graphnet, Inc. is a US-based provider of enterprise cloud messaging and document exchange management solutions. The company's core function is to facilitate the secure, compliant, and reliable capture, governance, exchange, and storage of high-volume transactional content for large-scale enterprises. It positions itself as a single-source solution provider for outsourced, mission-critical electronic communications, operating a global network and hardened data centers to ensure service uptime and data integrity. Founded in 1968, the company has a long history in electronic document exchange, having pioneered the integration of various communication protocols, including telex, SMTP (Simple Mail Transfer Protocol), and computer fax technology, into a unified enterprise platform.
The primary focus of Graphnet, Inc.'s offerings is to replace expensive, complex, and high-maintenance in-house messaging systems with its secure cloud-based platform. Its client base consists of top-tier banking and financial institutions, insurance companies, medical enterprises, and government agencies, all of which require strict regulatory compliance and high-volume transaction processing capabilities.
Continue…Products and Services
The suite of products and services offered by Graphnet, Inc. revolves around its core Enterprise Cloud Messaging Solutions and Cloud Document Exchange Solutions. These services are built on a transactional content management platform designed for security, scalability, and integration with legacy enterprise applications.
1. Secure Messaging and Document Transport
Graphnet's platform supports multiple messaging and document exchange methods, allowing enterprises to consolidate their communication infrastructure.
- Email, SMS, and Fax Transactions: The cloud solution fully supports the secure delivery and receipt of transactional documents across these three major channels.
- Fax-to-Mail and Mail-to-Fax: The company provides an integrated fax solution. The inbound Fax-to-Mail service utilizes unique fax numbers, receives the fax at a compliant global data center, converts it into an image file (e.g., PDF or TIFF), and instantly forwards it to the user's email account. The outbound Mail-to-Fax service allows users to send faxes directly from their computer or application.
- Multi-Protocol and Application Integration: Graphnet offers customized API's for seamless integration with enterprise applications for outbound transactions, as well as vast portal menus for securely processing inbound documents. The system is designed to connect disparate systems and protocols, including MQ Series, Servers, Desktop, FAX, Email, SMS, and POST.
2. Intelligent Content Management and Processing
The platform includes value-added features to enhance the utility and manageability of transactional data.
- Optical Character Recognition (OCR): An intelligent OCR engine is embedded within the cloud domain to electronically convert images of typed or printed text into machine-encoded text from scanned documents, photos, or image-superimposed text.
- Advanced Inscription and Information Extraction: The system includes features for advanced encryption (inscription refers to the security wrapping of data) and intelligent content management, allowing for the extraction of key information from documents to facilitate workflow automation and data governance.
- Merge Feature: This feature manages the display and sending of electronic messages, ensuring each message is displayed with a separate send option, making each individual the sole recipient for privacy and accountability.
3. Compliance, Data Security, and Storage
A major competitive advantage for Graphnet, Inc. is its intense focus on regulatory compliance, which is crucial for its target industries.
- Regulatory Compliance: Graphnet is certified as a HIPAA Compliant content management cloud solutions service, safeguarding healthcare information 24/7/365. It is also PCI DSS Certified for safeguarding sensitive financial information and SSAE 18 Compliant for control over services provided by a third party.
- Data Archiving and Retrieval: The company maintains a fully compliant, globally hardened transactional data warehouse where all enterprise messaging information is deposited and stored. Clients can opt for a storage option that extends record availability for up to 10 years, providing a reliable audit trail and full access to retrieve all transmitted and stored information.
- Data Security and Disaster Recovery: The infrastructure utilizes globally hardened data centers with built-in redundancy, N+1 power redundancy, and guaranteed disaster recovery strategies. Services include data backup procedures, data recovery strategies for IT systems, and power management engineering to ensure high availability with an average global uptime of over 99.9999%.
4. Enterprise Benefits
By migrating to the Graphnet cloud, large organizations aim to simplify transactional content flow, reduce the costs associated with in-house solutions, and enhance security. The outsourced approach allows clients to reduce total cost of ownership (TCO) by eliminating the need to purchase additional software, pay for expensive servers, or maintain custom messaging systems.
In summary, Graphnet, Inc. provides a foundational communication layer for the modern enterprise, specifically designed to handle the complexities of high-volume, highly regulated, and multi-channel document exchange, with a strong emphasis on security, compliance, and integration.
