DataWorks Plus: Comprehensive Entity Profile and Product Analysis

2. Core Business and Mission

DataWorks Plus operates at the intersection of public safety technology, biometrics, and secure data management. The company's mission is to empower law enforcement and corrections professionals with reliable, high-performance technology that enhances public safety, accelerates suspect identification, and ensures the integrity of criminal justice records.

The company acts as both a software developer and a systems integrator. It designs proprietary software platforms while partnering with leading hardware manufacturers (such as biometric scanner providers and camera manufacturers) to deliver turnkey, end-to-end solutions.

3. Comprehensive Product Portfolio

DataWorks Plus offers a diverse suite of products tailored to the lifecycle of criminal booking, identification, and record-keeping.

A. Digital Photo Manager (DPM)

Digital Photo Manager is the flagship product of DataWorks Plus. It is an industry-standard mugshot booking and management system used by law enforcement agencies nationwide. * Core Capabilities: Captures, stores, and manages booking photographs, scars, marks, tattoos, and physical descriptors. * Search and Retrieval: Features advanced search options based on demographic data, physical characteristics, and crime types. * Lineup Creation: Allows investigators to generate digital, randomized, and double-blind photo lineups that adhere to strict legal standards. * Integration: Seamlessly interfaces with existing Records Management Systems (RMS), Jail Information Management Systems (JIMS), and Automated Fingerprint Identification Systems (AFIS).

B. FACE Plus (Facial Recognition)

FACE Plus is a highly secure facial recognition software solution integrated into the DataWorks Plus ecosystem. * Algorithmic Engine: Uses industry-leading, NIST-tested facial recognition algorithms to ensure high match accuracy. * Investigative Search: Allows investigators to upload probe images (from surveillance footage, social media, or witness phones) and compare them against local, state, or regional mugshot databases. * Side-by-Side Comparison: Provides forensic comparison tools to assist examiners in verifying potential matches.

C. RAPID-ID (Mobile Biometric Identification)

RAPID-ID is a mobile fingerprint identification solution designed for field officers. * Field Identification: Allows officers to scan an individual's fingerprints using a handheld, Bluetooth-connected biometric scanner. * Database Queries: Instantly submits the biometric data to local, state (AFIS), and federal (FBI RISC) databases. * Real-Time Results: Returns identification results, including mugshots, warrant status, and criminal history, to the officer's smartphone, tablet, or mobile data terminal (MDT) within seconds.

D. WorksPlus (Inmate Management and Tracking)

Designed specifically for correctional facilities, WorksPlus provides automated inmate tracking and administrative management. * Biometric Verification: Uses fingerprint or iris scanning to verify inmate identities during booking, release, court appearances, and medical transfers. * Activity Logging: Keeps an immutable digital log of inmate movement within a facility. * Visitor Management: Scans visitor IDs and captures biometrics to prevent unauthorized entry and ensure compliance with visitation policies.

E. Interview Room Recording (IRR)

The Interview Room Recording system provides secure, high-definition audio and video capture for law enforcement interrogation rooms. * Metadata Tagging: Automatically associates recorded sessions with case numbers, investigator names, and suspect profiles. * Secure Storage: Uses advanced encryption and hashing algorithms to ensure chain of custody and prevent tampering. * Watermarking and Exporting: Allows secure exporting of video files with digital watermarks for court presentation.

4. Key Services and Implementation Support

To support its product offerings, DataWorks Plus provides a range of professional services to ensure successful deployment and long-term system health.

A. Custom Software Integration

Public safety agencies use a wide variety of legacy databases and proprietary platforms. DataWorks Plus specializes in custom API development and system integration, linking mugshot, biometric, and records systems across municipal, county, and state boundaries.

B. Cloud and On-Premises Hosting (DataWorks Plus Cloud)

DataWorks Plus offers flexible deployment models: * On-Premises: Complete deployment on local agency servers. * Hosted/Hybrid Cloud: Utilizing highly secure government clouds (such as AWS GovCloud) to provide scalable, redundant, and secure data storage.

C. System Maintenance and Support

The company provides 24/7/365 technical support to ensure that critical public safety infrastructure remains operational. This includes proactive system monitoring, hardware replacement services, and regular software and security patch updates.

D. Professional Training

DataWorks Plus conducts comprehensive training programs for law enforcement personnel, administrative staff, and system administrators to ensure proper use of biometric tools, forensic facial recognition workflows, and system configuration.

5. Security, CJIS Compliance, and Risk Management

Given the highly sensitive nature of criminal justice information (CJI) and biometric data, security and risk management are foundational to all DataWorks Plus operations.

A. CJIS Compliance

DataWorks Plus systems are designed from the ground up to comply with the Federal Bureau of Investigation's (FBI) Criminal Justice Information Services (CJIS) Security Policy. * Encryption in Transit and at Rest: All data transmissions, particularly biometric templates and mugshots, are encrypted using FIPS 140-2 validated cryptographic modules. * Multi-Factor Authentication (MFA): Implements strict access controls requiring MFA for users accessing sensitive databases or mobile applications like RAPID-ID. * Comprehensive Auditing: Every user action—including searches, logins, data modifications, and exports—is logged in a non-repudiable audit trail to mitigate internal risks and satisfy federal audit requirements.

B. Risk Mitigation in Biometrics and Facial Recognition

DataWorks Plus addresses the legal, privacy, and technical risks associated with biometric technology through specific system guardrails: * Non-Investigative Thresholds: Facial recognition search results are explicitly categorized as investigative leads rather than positive identifications, protecting agencies from procedural liability. * Data Retention Controls: Systems feature customizable data retention and purge policies to comply with state-specific laws regarding juvenile records, expungements, and non-conviction data. * Role-Based Access Control (RBAC): Restricts access to sensitive facial recognition and biometric databases to authorized and trained personnel only.