Mind Over Machines: Data and Software Consultancy
Mind Over Machines is an established information technology solutions provider and a data and software consultancy that focuses on a human-centric, partnered approach to solving complex business technology challenges. With a history spanning three decades, the company???s core mission is to provide solutions that enrich lives by helping the world work smarter, leveraging technology to improve human productivity and organizational performance. The firm is vendor-agnostic in its consulting, meaning its recommendations are focused solely on clarifying client needs and identifying the best-fit technology for both the near and long term, regardless of the vendor.
The consultancy helps business leaders achieve exceptional results by specializing in learning a company's systems and then offering innovative, comprehensive ways to streamline business processes and operations. They are committed to client success, delivering on a promise of integrity, accessibility, partnership, and transparency throughout the project lifecycle. They work with a wide range of organizations, from mid-market firms to federal agencies and Fortune 500 companies, helping them capture new revenue, grow competitive advantage, and streamline operations.
Continue…Core Services and Solutions
Mind Over Machines organizes its offerings around key technology domains and strategic business solutions. Their services are designed to turn data and technology into actionable business intelligence that informs better decision-making.
1. Automation, Artificial Intelligence & Workforce
This practice is centered on lifting the global workforce by offloading manual and mundane tasks, allowing human employees to focus on innovation and strategic thinking.
- Automation Readiness Assessment: A service for businesses unsure of where to start their automation journey. Mind Over Machines partners with the client to identify and document processes most suitable for automation.
- Workforce Ascension???: This is a proprietary service that enhances the workforce through a combination of adoption coaching and process re-engineering, ensuring teams use their time more strategically.
- Connecting Business Systems: The company uses automation technologies to unlock data from older systems and connect different data sets in new ways, increasing efficiencies and deriving new business insights.
- Artificial Intelligence (AI): Mind Over Machines provides AI solutions such as chatbots for optimizing call centers, cognitive services to improve customer engagement, and machine learning to find new, hidden insights within a client???s data.
- Robotic Process Automation (RPA) and Power Automate: They implement leading RPA technologies, including being a partner with UiPath, to help businesses integrate technology solutions and business processes. They are also experts in implementing and navigating the features of Microsoft Power Automate.
2. Enterprise Systems and Technology Management
This area covers the foundational technology systems that power an organization and the strategic planning around them.
- Cloud Apps: The company assists businesses in migrating to the cloud and building appropriately-sized cloud environments. They offer application development for technology modernization, leveraging Platform as a Service (PaaS) capabilities to increase the speed of innovation and reduce operational costs.
- Legacy Applications Support: Recognizing that many organizations rely on mission-critical older systems, Mind Over Machines provides support to shore up their weaknesses and link them to other current systems, extending their life and value while planning for future modernization.
- CRM and AMS Solutions: As a vendor-agnostic firm, they help clients cut through the clutter to identify and implement the correct market-leading Customer Relationship Management (CRM) and Association Management System (AMS) platforms, such as Salesforce and Microsoft Dynamics 365, ensuring the right fit for powerful collaboration and productivity.
- Technology Roadmap and Process Reengineering: They provide technology management and consulting, which includes developing a sound technology roadmap for integrating winning solutions. This is often paired with deep process reengineering.
3. Microsoft and Custom Development Expertise
Mind Over Machines has achieved the highest level of partner distinction as a Microsoft Gold Partner, showcasing a deep knowledge and experience in helping clients maximize their Microsoft investments.
- Microsoft Platform Expertise: They are experts at building and implementing solutions around Microsoft technologies, including SharePoint, Office 365, Power BI, Microsoft Dynamics CRM, .NET, Azure, and the Power Platform.
- Custom Software and Web Application Development: The company???s capabilities include custom computer programming services and integrated web application development and integration, which has included developing systems like web-based time and attendance systems for major clients.
The consultancy's approach is defined by its focus on combining information with human experience???delivering intelligence to inform decisions???and its commitment to long-term client relationships and outcome-focused, mature processes.
