Empolis Intelligent Views GmbH

Core Business and Mission

The primary function of Empolis Intelligent Views GmbH is to act as a leading provider of Knowledge Graph technology and knowledge-based Artificial Intelligence. The company's fundamental mission, shared across the group, is to ensure that professional users in a data-intensive environment???referred to as a VUCA (Volatile, Uncertain, Complex, and Ambiguous) world???are empowered to make optimal decisions quickly. This goal is encapsulated in their motto, "DECIDE. RIGHT. NOW."

The company's core technology enables the intelligent processing, analysis, and provision of all information relevant to a business process, which is critical for turning vast amounts of siloed, heterogeneous data into actionable corporate knowledge. This approach has established Empolis as an acknowledged AI pioneer in Germany, with approximately 700,000 professional users relying on their solutions globally across both commercial enterprises and public institutions.

The Empolis Intelligent Views Platform®

At the heart of the company's offerings is the Empolis Intelligent Views Platform®. This platform is the technological foundation for all of the group's Software-as-a-Service (SaaS) products, utilizing patented Knowledge Graph technology.

What the Platform Does: * Knowledge Graph Technology: The platform???s core is the Knowledge Graph, a semantic network that models subject areas and business processes by visualizing and mapping their complex interconnections and contexts. This process transforms human knowledge into a format that machines can effectively process and utilize. * Intelligent Knowledge Activation: By providing a semantic dimension, the technology truly understands the meaning of data, thereby activating existing, often hidden, corporate knowledge. * Transparency and Comprehensibility: The platform is designed to be transparent, traceable, and verifiable, making the recommendations and insights comprehensible to business users. It visualizes interconnections with high clarity to help users gain implicit company knowledge. * Information Unification: It overcomes information fragmentation by integrating with various data sources, including network drives, SharePoint, ERP systems, and other databases, to eliminate hidden redundancies and make siloed data available quickly.

Products and Services

Empolis Intelligent Views GmbH develops and delivers software products and solutions built on the Intelligent Views Platform, primarily focusing on intelligent knowledge, service, and content management.

1. Empolis Knowledge Express®

Knowledge Express is a SaaS product that serves as a powerful tool for intelligent knowledge management and enterprise search. * Semantic Search: It features an AI-powered central search function that understands context, forgives typos, knows synonyms, and can operate in over 36 languages to quickly find all relevant matches across distributed document and data storage locations. * Knowledge Network: It simplifies complex research by identifying connections between information and quickly helping users find the right internal expert or community for a specific topic, thereby facilitating cross-departmental collaboration and reducing external consultation costs. * Decision Support: It enables faster, more informed decision-making by providing contextual information and in-depth data insights, serving as a vital bridge between human decision-makers and AI techniques.

2. Empolis Service Express®

This SaaS product is specifically engineered for enhancing service processes. It is used to provide digital assistance for service-related tasks, aiming to make solutions accessible and efficient for small and medium-sized enterprises (SMEs), which has been a focus of development projects.

3. Empolis Content Express®

Content Express focuses on transforming the customer product experience through Smart Products and AI-based user support. * Guided Use and In-Product Support: It allows companies to seamlessly realize in-product support, marketing, and sales by providing helpful information to users before, during, and after product use. * Digital Twins and Maintenance: A key application is the creation of standardized software for building Digital Twins, which assists with configuration, maintenance, and replacement of technical components. For products equipped with sensor technology, it enables Guided Use, which can proactively avoid imminent errors and provide guided user interaction to solve existing problems. * Smart Purchasing: It applies the knowledge graph to product catalogs and configurators to simplify the buying process, picking up on the customer???s mindset to guide them to the correct purchase.

Industry Focus and AI/Robotics Connection

Empolis solutions are trusted by numerous national and international companies and public institutions, including major industrial and technology clients such as ABB, BMW, Bosch, Kuka, MAN Energy Solutions, and Vodafone. The industrial client base is highly relevant to the field of robotics and advanced manufacturing. The company???s focus on complex technical Sachverhalte (facts/configurations) and developing a standard software solution for Digital Twins directly addresses the needs of modern, automated, and robotics-driven production plants and service operations. The platform's capabilities are specifically aimed at industrial use cases, such as "automating decision processes in the plant" and performing impact analyses for cost-intensive projects, providing the intelligence layer required for complex, connected, and automated environments like those incorporating industrial robotics.