Company Overview

JANDI is the flagship product of Toss Lab, a technology company that set out to solve the challenges of fragmented workplace communication. Recognizing that many businesses in Asia continued to rely on personal messaging apps and email for professional coordination, the company developed JANDI as a dedicated solution that separates work conversations from personal ones. The platform emphasizes organization, security, and ease of use, making it accessible to companies that may not have extensive IT resources.

The company has grown its presence across multiple Asian markets, adapting its product to accommodate different languages and regional business practices. JANDI is used by companies ranging from small startups to large enterprises, spanning industries such as manufacturing, retail, education, healthcare, technology, and professional services.

Core Purpose

At its heart, JANDI aims to centralize workplace communication and reduce the inefficiencies that come from scattered conversations across email threads, personal chat apps, and disconnected tools. By bringing messaging, file sharing, and task coordination into a single organized environment, JANDI helps teams keep their discussions structured and easily searchable.

Products and Services

Topic-Based Team Messaging

The foundation of JANDI is its organized messaging system, which structures conversations around topics. Rather than mixing all discussions together, teams create dedicated topics for specific projects, departments, or subjects. This approach keeps conversations focused and makes it easier for members to follow relevant discussions without getting overwhelmed by unrelated messages. Users can join the topics that pertain to their work and stay informed about matters that concern them.

Direct and Group Messaging

Beyond topic channels, JANDI supports one-on-one direct messaging and private group conversations. This allows colleagues to communicate privately or coordinate within smaller subsets of a team, providing flexibility for both broad announcements and confidential discussions.

File Sharing and Management

JANDI enables users to share files directly within conversations, keeping documents connected to the discussions they relate to. The platform includes file organization features that allow teams to locate, categorize, and retrieve shared materials. This integration of files with messaging reduces the need to search separate storage systems and keeps relevant documents accessible in context.

Search Functionality

The platform offers robust search capabilities, allowing users to find past messages, shared files, and conversation history quickly. This searchability is a key advantage over ephemeral personal messaging apps, ensuring that important information and decisions remain retrievable over time.

Integrations and Connect Features

JANDI provides integration options that connect the platform with external services and tools that businesses commonly use. Through these connections, teams can receive automated notifications and updates from other systems directly within their JANDI workspace. This helps consolidate information flows and keeps team members informed without needing to switch between multiple applications.

Administrative Controls

For organizations, JANDI includes administrative and management features that give administrators control over their team's workspace. Administrators can manage members, oversee permissions, organize the structure of the workspace, and maintain oversight of company communications. These tools support the governance needs of businesses that require accountability and structure in their communication systems.

Video Conferencing and Calls

JANDI has incorporated features that support voice and video communication, enabling teams to hold meetings and conversations beyond text-based messaging. This helps facilitate remote and distributed work, allowing colleagues to connect face to face when needed.

Mobile and Desktop Applications

JANDI is available across multiple platforms, including web browsers, desktop applications for Windows and Mac, and mobile applications for iOS and Android. This cross-platform availability ensures that team members can stay connected whether they are at their desks or on the move, supporting flexible and mobile work styles.

Security and Reliability

JANDI places emphasis on the security of business communications, implementing measures to protect the sensitive information that flows through the platform. Because businesses rely on the platform for critical internal communication, JANDI works to maintain reliability and safeguard data, addressing the security concerns that come with using personal messaging apps for professional purposes.

Target Market and Positioning

JANDI distinguishes itself by focusing specifically on business use in Asian markets, tailoring its interface, language support, and features to the needs of companies in the region. The platform is designed to be intuitive and easy to adopt, lowering the barrier to entry for organizations transitioning away from informal communication tools. By offering a professional, organized, and secure alternative to consumer messaging apps and cluttered email inboxes, JANDI appeals to companies seeking to modernize their internal communication.

Conclusion

JANDI serves as a comprehensive workplace communication solution that combines organized messaging, file sharing, search, integrations, administrative controls, and video communication into one platform. Developed by Toss Lab, it addresses the specific needs of businesses in South Korea and across Asia, helping organizations improve collaboration, keep their communications structured, and separate professional interactions from personal messaging. Through its focus on organization, accessibility, and security, JANDI positions itself as a valuable tool for teams looking to communicate more effectively in a professional environment.