Core Methodology: AIM

Pellera utilizes a proprietary framework known as AIM—Advise, Implement, Manage—to structure its service delivery:

• Advise: This phase involves architecture planning, insights, roadmap design, prioritization, software asset management, and strategic transformations. It often includes workshops and assessments to align technology with specific business objectives.
• Implement: Focused on the technical execution, this phase includes agile methodology, DevSecOps, systems design and build, integration services, and program and project management.
• Manage: This provides ongoing operational support through a service desk, managed IT service management (ITSM), managed applications (AMS), and security and infrastructure operations centers.

Solutions and Services Portfolio

Artificial Intelligence and Analytics

Pellera specializes in crafting custom AI and machine learning applications. Its Data and AI Design Studio is a framework designed to assist organizations at various stages of AI maturity—from initial exploration and ideation to roadmap development and solution design. The objective is to automate operations and augment team capabilities, allowing workforces to focus on creative and strategic tasks.

Cybersecurity

The company offers a holistic approach to security, utilizing strategists and consultants to address enterprise protection. Key cybersecurity offerings include: * Penetration testing and vulnerability assessments. * Governance, risk, and compliance advisory. * Incident readiness and response planning. * Identity and access management (IAM). * Data protection and defense strategy. * Managed security services and strategic staffing.

Hybrid Cloud and Application Modernization

Pellera promotes a "migrate to modernize" strategy. Its cloud services encompass public and hybrid cloud deployments, application refactoring, workload migration from on-premises systems to the cloud, and ongoing cost and performance optimization.

Next-Generation Data Center and Digital Infrastructure

Pellera manages the physical and virtual backbone of enterprise IT. This includes infrastructure design, deployment, and management to ensure agility and performance. A proprietary offering in this space is IP4G, which stands for IBM Power for Google Cloud. This Infrastructure as a Service (IaaS) solution allows organizations to run IBM Power-based workloads—including AIX, IBM i, and Linux for Power—within a modern Google Cloud environment, facilitating integration between Power and non-Power workloads.

Digital Workplace and Managed Services

Pellera provides solutions designed to support modern, mobile, and hybrid workforces. These services aim to enable productivity regardless of device or location. Complementing this, their managed services division offers proactive remote support and infrastructure monitoring to maintain operational efficiency and focus on business value.

Industry Presence and Expertise

Pellera serves a broad range of sectors, including banking, healthcare, financial services, manufacturing, transportation, retail, automotive, and both local and federal government. With a workforce of thousands and extensive technical certifications, the company maintains partnerships with over 1,000 technology vendors and OEMs. Its origins trace back to the founding of Mainline Information Systems in 1989, and it has since expanded through the acquisition and integration of numerous technology providers to achieve global scale and operational depth.